Support and feedback

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Have feedback, found a bug, or have a privacy question? Send the details and we will review it as soon as possible.

What to expect

  • We read messages and respond as soon as possible.
  • We do not ask for logins or personal account details.
  • Please avoid sharing private note content in support emails.
  • For privacy requests, mention the page or feature involved.

Common requests

What can you contact us about?

Bug reports

Tell us what broke, which browser you used, and the steps to reproduce it.

Product feedback

Share what feels confusing, missing, slow, or useful in your writing workflow.

Privacy questions

Ask about local storage, password lock, analytics, or note handling.

Security concerns

Report security-related issues without sending sensitive note content.

If you are reporting a bug

A clear bug report helps us reproduce the issue faster. Add any details you can, even if you do not have every item below.

Device type: desktop, laptop, tablet, or phone
Browser name and version if available
Operating system: Windows, macOS, Android, iOS, Linux
What you clicked or typed before the issue happened
What you expected to happen instead
Whether the issue happens after a hard refresh

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